Privacy Policy

Last Updated: February 3, 2026

Firefly Communities, LLC d/b/a Cloudland Station ("we," "us," "our") operates cloudlandstation.com. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide when you fill out inquiry forms, contact us, or schedule consultations: your name, email address, phone number, state of residence, budget range, timeline, and home style preferences.

We automatically collect certain information when you visit our website through cookies and tracking technologies, including your IP address, browser type, pages visited, and how you found our site. We use Google Analytics to analyze website traffic and Facebook Pixel to measure advertising effectiveness.

How We Use Your Information

We use your information to respond to your inquiries, schedule consultations and property tours, send you information about available properties and custom home options, and communicate with you about your project.

We send regular email newsletters (approximately every other day) with property updates, design inspiration, and educational content. Following design consultations, we send personalized information packets. We also contact you via phone calls and text messages to follow up on your inquiry and schedule appointments.

SMS and Phone Consent

If you opt in to receive text messages from Cloudland Station by checking the consent box on our inquiry form, you may receive text messages regarding your custom home inquiry, including appointment/tour scheduling, confirmations, reminders, and follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out anytime. Reply HELP for help. Or email [email protected] to opt out.

Email Marketing

By submitting your email, you consent to receive marketing emails from us. You can unsubscribe anytime by clicking the unsubscribe link in our emails or emailing [email protected].

How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers that help us operate our business (for example, our CRM, form provider, analytics tools, and communication tools). These providers may access information only as needed to perform services for us and are required to protect it.

We use analytics and advertising tools (such as Google Analytics and the Meta/Facebook pixel) to measure website traffic and advertising performance. These tools may collect online identifiers such as cookies and device data. We do not share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Non-Sharing Clause (SMS)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use cookies to improve your website experience and track marketing performance. You can control cookies through your browser settings, but some website features may not work properly if you disable them.

Data Security

We use reasonable security measures to protect your information, including password-protected systems and HTTPS encryption. However, no internet transmission is completely secure.

Your Rights

You can request access to your information, request corrections, request deletion, or opt out of marketing communications by contacting [email protected].

Children's Privacy

We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page and update the "Last Updated" date.

Firefly Communities, LLC
9832 SR-193
Chickamauga, GA 30707
Email: [email protected]